Privacy Policy

Yahma Rent a Car (“Yahma”, “we”) operates this website and the Yahma car rental service in Saudi Arabia. This policy explains what personal data we collect, why we collect it and what choices you have.

Information we collect

Booking details: your name, phone number, email address, pick-up and return details and the vehicle you choose.
Account details: the information you provide when you register or sign in, including when you use a social login such as Facebook or Google.
Messages: what you send us through contact and booking forms, live chat, WhatsApp, email or phone.
Technical data: your IP address, device and browser type, and the pages you visit, collected through cookies and similar technologies.

How we use your information

To provide, confirm and manage car rental bookings.
To communicate with you about your bookings, questions and support requests.
To improve the website, our fleet pages and the customer experience.
To measure and personalise our advertising, and to prevent fraud and misuse.
To meet legal obligations that apply to us.

Cookies and third-party services

Our website uses cookies, including third-party cookies and pixels from services such as Google, Meta, Snapchat and Zoho, to analyse traffic, run live chat and show relevant ads. You can manage or disable cookies in your browser settings. For details, see our Cookie Policy.

Sharing of information

We do not sell or rent your personal information. We share data only with trusted service providers that help us run the service – for example payment, email delivery, hosting, analytics, customer support and advertising platforms – and with authorities when the law requires it.

How long we keep data

We keep personal data only for as long as it is needed for the purposes above or as required by applicable law.

Security

We take reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.