FAQ

The minimum age for renting a car in Saudi Arabia is 21 years. A valid driver’s license is required and must remain valid throughout the rental period. Additionally, Saudi nationals must present their national ID, and foreign residents must provide a valid residency permit (Iqama). These requirements are essential to ensure the safety and legality of the rental process according to Saudi traffic regulations.

Yes, you can pay the rental fee in cash. We also accept credit cards and bank transfers. It is recommended to contact our customer service team at 920010254 to confirm your preferred payment method and ensure a smooth transaction.

At Yahma Rent a Car, we offer comprehensive insurance with a maximum deductible of up to 1,750 SAR if you are at fault. However, if the fault is not yours, you won’t bear any costs, and the vehicle will be replaced immediately to ensure your comfort and the continuation of your journey.

Yes, you can return the car to any Yahma branch. However, additional fees may apply if the city of return differs from the city of pickup specified in the contract. This service provides you with greater flexibility in planning your trip.

The renter must be between 21 and 75 years old, according to Saudi traffic laws. These laws are in place to ensure that renters are capable of driving safely and responsibly.

Yes, with Yahma Rent a Car, you can rent a car in Saudi Arabia using an international driver’s license. For more details on the rental process and specific conditions, please contact us at 920010254.

Yes, we offer long-term rental services for individuals and companies. You can benefit from competitive monthly rental rates, along with free regular maintenance. In the event of any breakdowns or accidents, we provide you with a replacement vehicle to ensure the smooth continuation of your journey without any issues.

Yes, you can drive the car outside Saudi Arabia to specific countries such as Jordan and Bahrain, provided you obtain a cross-border authorization letter from one of Yahma’s branches. Please check the terms and conditions related to this service before traveling.

No, there are no additional fees for an extra driver, provided all drivers meet the rental terms and conditions. This includes holding a valid driver’s license and being within the permitted age range.

In case your car breaks down, please contact us immediately at 920010254, and we will be here to assist you and ensure you receive the necessary support as quickly as possible. Our team is ready to help and guide you through the appropriate steps to ensure your safety and the smooth continuation of your journey.

You can easily book a car through our app or website from anywhere in the world. Simply select the branch, pick-up and drop-off dates and times, choose your preferred car, and complete the driver and contact details. You can also book by visiting our branches or calling our customer service center at 920010254.

The rental cost includes the use of the car for up to 300 kilometers per day, regular maintenance, and vehicle replacement in case of a breakdown. This coverage is designed to provide a hassle-free and comfortable rental experience.

Yes, you can cancel your booking through the app or website before the scheduled pick-up time. Please note that cancellation fees may apply based on the specific booking terms. It is advisable to review the cancellation policy when making your reservation.

In the event of an accident (God forbid), you must report the incident to Najm or the traffic police and submit the report and the car to the nearest Yahma branch. The renter is fully responsible for all damages resulting from the accident and must contact the rental office immediately.

Yes, if you lose the car keys, the renter is responsible for the cost of replacing the keys and reprogramming the car if necessary. It is advised to contact the rental office immediately to report the incident and follow the required procedures.

At Yahma Rent a Car, we offer a grace period of up to 3 hours after the scheduled return time without any additional fees. However, if the delay exceeds 3 hours, a full additional day will be charged. To avoid any extra costs, we recommend returning the car on time.

We accept all recognized payment methods in Saudi Arabia, including cash, bank transfers, and credit cards. Please contact our customer service team at 920010254 for more details.

Renting a car for visitors requires a valid passport and an international driver’s license. The required age for renting is between 21 and 70 years old. Ensure all necessary documents are ready when picking up the car.

No, the prices displayed on the app or website do not include VAT. The tax will be added upon payment, and the total amount will be reflected in the final invoice.